Expert Managed IT Services in Knoxville for Small to Medium-Sized Businesses
From cybersecurity and cloud solutions to network monitoring and helpdesk support, we provide Knoxville businesses with reliable, tailored IT strategies that protect your systems and power your growth.
"Hyperion Networks has managed our Information Technology systems over the past seven years and have provided excellent service from network design to cyber security. They are prompt with ticket request support, informative with strategizing, and thorough with behind-the-scenes monitoring."
Gerry Short - Pipe Wrench Home Services, Knoxville, TN
Join over
150+ businesses around the world who trust Hyperion

Why Knoxville Businesses Choose Hyperion Networks
"I have never worked with IT professionals as qualified and professional as the team at Hyperion. 100% satisfied on every level. Pete Tan and the rest of the team are top notch! I highly recommend them for all your IT needs."
Jordan - The HomeChoice, Knoxville, TN
IT that works for your business — not against it.
As your local Managed Service Provider (MSP), we deliver expert IT consulting services and infrastructure management to small and medium-sized businesses in Knoxville and Oak Ridge.
We provide:
- Managed IT Services built for your unique needs
- Cybersecurity solutions that keep threats out
- Cloud services that support hybrid work and scalability
- IT strategy aligned with your business goals
- Lightning-fast helpdesk support and response time
- A team of IT professionals who understand your business technology challenges
Who We Help
We specialize in supporting growing businesses with 15–100 employees in Knoxville and beyond.

Healthcare
HIPAA compliance, ransomware protection, mobile device management

Manufacturing
Operational efficiency, IoT integration, remote access

Legal & Professional Services
Microsoft 365, email systems, secure communications

Logistics & Enterprise
Network monitoring, risk management, proactive IT operations

Home Services
Expert, proactive and responsive end-user support

Nonprofits
Proactive, responsive support to help you deliver on your mission
why you need us
The Hyperion 3-Pillar Framework
We don’t just provide tech tools — we engineer a complete IT environment to help your team thrive.
Our clients spend less time worrying about IT and more time focused on what they do best.
Stability.
Seamless operations with reliable infrastructure, automated patching, and proactive monitoring.
Security
End-to-end cybersecurity tools, threat detection, compliance alignment, and real-time alerts.
Efficiency
Optimized systems, fast help desk support, and IT consulting services tailored to your core business.
Personalized IT Support – Fast, Friendly, Knoxville-Based
When you contact us, you’re not routed overseas or placed in a ticketing abyss. You get real Knoxville-based IT professionals who care about your results.
What You Get:
- Local helpdesk support with real-time response
- A dedicated IT consultant who knows your business
- Advice that aligns with your goals — not generic fixes
- Continuous optimization and tech alignment reviews
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why choose us
Why Knoxville Businesses Trust Hyperion Networks
With more than 20 years of expertise, a track record of success, and industry-leading certifications, we are your trusted partner for secure and dependable IT solutions.
Certified IT Experts
Our team is equipped with top certifications from Microsoft, Fortinet, and CompTIA, ensuring you benefit from unparalleled expertise and exceptional service.
Proven Track Record
We take pride in our 99% client retention rate, reflecting our unwavering commitment to delivering dependable IT management and outstanding customer care.
Recognized and Secure
Hyperion Networks is supported by recognized security and compliance certifications, including GDPR and HIPAA, providing peace of mind that your business is in the safest hands.
Frequently Asked Questions
Got Questions? We’ve Got Answers
We understand you may have concerns, and we’re here to address them with transparency and expertise.
1. Won’t outsourcing IT cost more than keeping it in-house?
Outsourcing IT is often more cost-effective than managing everything in-house. We offer predictable, scalable pricing that helps you avoid the high costs of hiring, training, and maintaining an internal IT team, not to mention the added expenses of hardware and software. Our services are designed to reduce downtime and improve efficiency, ultimately saving you money in the long run.
2. Will I lose control over my IT systems?
No, you retain full control over your IT. We work as an extension of your team, offering expertise and support while you maintain oversight of critical decision-making. We ensure transparency in every process, and you’ll have direct access to reports and performance data, keeping you informed and in charge.
3. Can you really protect my data and keep my systems secure?
Absolutely. We prioritize security with advanced cybersecurity protocols, 24/7 monitoring, and adherence to industry standards like GDPR and HIPAA. Our team of certified professionals ensures your data is protected from the latest threats, giving you peace of mind that your sensitive information is safe.
4. What if I need support—how responsive will you be?
We pride ourselves on providing fast, reliable support. With a dedicated team available 24/7, we guarantee rapid response times to resolve issues before they impact your business. Our clients consistently praise our responsiveness and customer service, and we offer service-level agreements (SLAs) to back our commitments.
5. Can you scale your services as my business grows?
Yes, we provide scalable IT solutions tailored to your business needs. Whether you're expanding, opening new locations, or adopting new technology, we adjust our services to grow with you, ensuring your IT infrastructure can handle increasing demands without disruption.
6. Will your solutions work with my existing systems?
We have extensive experience integrating with various technology platforms and can seamlessly work with your existing systems. Before implementing any solution, we conduct a thorough assessment to ensure compatibility and minimize any disruption during the transition.
7. Am I locked into a long-term contract?
We offer flexible contract options that suit your needs. While we do recommend a partnership for ongoing management, we’re confident in our services and don’t believe in locking you into something that doesn’t work for you. Our goal is to build a long-term relationship based on trust and results, not binding agreements.
8. Do you understand the specific needs of my industry?
Yes, we have experience working with clients across multiple industries, including healthcare, finance, legal, and manufacturing. Our team stays up to date with industry-specific regulations and compliance requirements, ensuring we provide IT solutions that meet the unique challenges of your sector.
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24/7 IT solutions for reliable & secure operations
Continous Monitoring, Fast Response Times and Guaranteed Uptime.

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