Healthcare Client Case Studies

See how East Tennessee healthcare providers are achieving HIPAA compliance, eliminating downtime, and protecting patient data with Hyperion's proven IT solutions.


Real Results from Medical Practices Like Yours: Faster Resolution, Zero Compliance Issues, and Complete Peace of Mind

How This Knoxville Clinic Cut IT Downtime by 75% and Passed a HIPAA Audit with Zero Issues

Location:  Knoxville, TN

Challenge: Frequent IT outages, outdated systems, and HIPAA non-compliance left staff anxious and patients at risk.

Solution:

  • Full Managed IT & Cybersecurity implementation
  • HIPAA-compliant backups and endpoint monitoring
  • Ransomware resilience training
  • Network rebuild for stability

Results:  

✅ 75% less downtime

✅ Clean HIPAA audit

✅ Reliable systems + ongoing vCIO reviews

Multi-Clinic Medical Group Cuts Issue Resolution Time by 40% with Hyperion’s 3-Pillar Framework

Location: East TN (Knoxville, Maryville, Powell, Fountain City)

Challenge: Recurring outages and long MSP delays disrupted care at 10+ clinics.

Solution:

  • Scalable Managed IT services
  • “Stability, Security, Operations” framework
  • Automated backups, 24/7 monitoring, compliance reporting

Results: 

✅ 40% faster resolution

✅ 5-star staff feedback

✅ 400+ endpoints supported seamlessly

HIPAA Compliance in 60 Days: Clinic Network Achieves 100% Endpoint Protection

Location:  Knoxville, TN

Challenge: Antivirus failures jeopardized compliance and uptime across offices.

Solution:

  • Datto AV + Webroot security installed on 60+ endpoints
  • Remote Monitoring and Management (RMM) system deployed + monthly vCIO reviews
  • Email phishing training for users

Results: 

✅ 100% endpoint compliance

✅ 5 ransomware attempts stopped

✅ Zero clinical downtime

From Crisis to Continuity: Ransomware Recovery in Hours, Not Days

Location:  Fountain City, TN

Challenge: Multiple infections threatened patient access and clinic operations.

Solution:

  • Ransomware protection stack + Datto backups for data protection
  • Real-time alerting & recovery drills
  • Instant system restores in case of a disaster

Results: 

✅ 100% data recovery

✅ Downtime slashed from days to hours