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Managed IT Services Lenoir City, TN

We Are The Managed IT Service Provider That  Secures Your Lenoir City Business


Let’s be honest: Most business owners in East Tennessee are tired of IT headaches. You don’t just need technical support; you need an IT partner who understands your business operations and treats your bottom line with respect. At Hyperion Networks, we are a Managed IT Services provider that refuses to compromise on quality. We don’t just offer generic computer repair; we deliver peace of mind for your business technology.


At Hyperion Networks, we are a Managed IT Services provider that refuses to compromise on quality. We don’t just offer technical support, we deliver peace of mind for your business.


"Over the years, the Hyperion Team has delivered exceptional and personalized service for our small non-profit. They always provide a customized solution for our organization's evolving technology needs. Hyperion's help desk has consistently been a positive and responsive experience." — Elise Eustace, Outreach Director, Foothills Land Conservancy.

Contact us to see how we can help your business

If you want peace of mind and a managed services provider who actually delivers, let’s start a conversation. Complete the form below and our IT Experts will contact you to discuss your business goals so we can provide you with an IT plan that aligns with your business.

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Why Lenoir City Businesses Are Moving to Our Managed IT Services

We talk to small business owners every week who are frustrated with their current Information Technology service provider. Whether you are comparing us to another MSP or a one-man “fix-it” shop, the difference is in our maturity. We don’t just fix IT issues after they break everything. We stabilize your IT systems so they don’t happen in the first place.


The Hyperion Difference:


  • Proactive Maintenance: We stop downtime before it starts through advanced network security and system monitoring.
  • Rapid Response: When you have unique challenges, our IT Experts provide immediate troubleshooting and problem-solving.
  • Strategic Planning: We develop an IT Strategy that aligns your technology with your long-term business goals.





Join other businesses in the Knoxville metropolitan area who trust Hyperion Networks

Recent Case Studies From the Lenoir City and Knoxville Metro Area Clients

Case Study: Unifying IT Standards and Visibility for a Multi-Site Youth Lenoir City Non-Profit

February 16, 2026
The “False Sense of Security” vs. Reality Let’s be honest: Managing a multi-site organization in East Tennessee is hard enough without wondering if your satellite offices are ticking time bombs. Most non-profits think they’re covered because “everything seems to be working,” but that is just paying for a false sense of security.  Here is the reality: When your IT isn’t standardized, your remote branches become the weak link in your security and stability chain. One of our partners, a youth development organization with multiple locations, including Lenoir City, found itself in this exact spot. They were growing, but their IT documentation and remote branch visibility were stuck in the past.
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Case Study: Stop Letting IT Disrupt Your Logistics: How We Gave a Powell Firm Their Time Back

December 18, 2025
Stop losing minutes to IT headaches. We helped a Powell logistics team cut support tickets by 65% and automate document flows. Get predictive stability that lets you focus on moving product.
Worker in orange vest examines large industrial machinery in a factory.

Case Study: Unshackling Growth for a Maryville Manufacturer

December 18, 2025
Stop letting legacy IT strangle your production. Hyperion Networks delivers enterprise-grade stability, security, and operations for East TN manufacturers. See how we helped one plant boost production by 30%.
Sparks fly as a worker uses a metal cutting saw on rebar.

Case Study: From "Reboot Routine" to Resilient Uptime for Maryville Manufacturer

December 18, 2025
Stop paying for lost time. We rebuilt a local manufacturer's IT from the ground up, achieving zero unplanned outages and 30% faster speeds. Get enterprise-grade stability that protects your production line.

Our Services

The 3 Lenses: How We Handle Your IT Needs

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Stability

(Keeping Your Team Working)

Your team members can’t be productive if they are waiting on a slow network. We handle network management, Remote Access, and Mobile device management to ensure your team stays connected.


  • Services: Help Desk Support, Cloud Services, and Information Technology management.


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Security

(Keeping Your Data Protected)

Cyber threats and cyberattacks are the biggest risk to your business. We don’t just install antivirus software; we provide comprehensive Cybersecurity Services, data protection, and recovery solutions.


  • Services: Data security, backup solutions, and compliance with industry regulations.


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Operations

(Improving Your Efficency)

We don’t just sell hardware; we implement tailored cloud solutions that fit your specific needs. We act as your consultants to help you navigate IT costs and streamline your workflow.


  • Services: vCIO, IT Budgeting and Planning.



why you need us

Managed IT Services Built for Unique Needs

Every business has unique IT needs. A manufacturing plant in Oak Ridge has different requirements than a medical practice in Johnson City. As your Managed IT Services provider, we provide


As your managed service provider, we provide:

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High-quality service that feels like a true partnership

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IT professionals who speak plain English, not “geek speak.”

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Customer service that respects your time.


Servicing Business Servicing Business Throughout Lenoir City


We are the approachable experts for East Tennessee. We are currently serving clients in Maryville, Lenoir City, Pigeon Forge, and surrounding areas across the United States, as well as the Knoxville Metropolitan area


Frequently Asked Questions

Got Questions? We’ve Got Answers

We understand you may have concerns, and we’re here to address them with transparency and expertise.

  • How do your IT costs compare to others?

    I’ll be straight with you: We are not the cheapest option in town. We refuse to compete in a “race to the bottom” because we know that leads to downtime and IT security breaches. We position ourselves as the Nordstrom of the IT industry. Our pricing is predictable, transparent, and designed for owners who value sleeping at night.


    We position ourselves as the Nordstrom of IT. You might pay a little more upfront than you would at the "Walmart" providers, but the difference is in the quality, the resilience, and the results.


    We look at your business through three specific lenses, Stability, Security, and Operations. Cheap IT fixes computers; we fix the process so the computers don't break in the first place. Our pricing is predictable, transparent, and designed for business owners who value sleeping at night over saving a few pennies on a risky solution.

  • When I submit a ticket request, how responsive will you be?

    At Hyperion, we aim for effective solutions and resolution. For standard IT Support Services, we guarantee a response and active work within 1 to 4 hours. Because we invest in automation, many common issues are fixed by our system in as little as 30 seconds.


  • Do you come onsite, or is everything remote?

    Most companies treat onsite visits as a last resort. We do the opposite. We believe in Technical Alignment, meaning our team is in your office regularly to proactively align your technology against our standards for network security and stability.


Thank you for contacting us.We’ll get back to you as soon as possible.

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We got it.

GET IN TOUCH

Ready for a Quick Response to Your IT Issues

If you want peace of mind and a managed services provider who actually delivers, let’s start a conversation. Complete the form below and our IT Experts will contact you to discuss your business goals so we can provide you with an IT plan that aligns with your business.

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Enter an email Use an address with (@) and (.)
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