Case Study: From "Reboot Routine" to Resilient Uptime

The Reality Check

If your production manager is spending more time rebooting the router than running the floor, your IT setup is a problem, not a plan. We worked with a local manufacturer stuck in constant repair mode. Their old firewall did not stop security threats, software patches failed every day, and the team lost hours to internet outages. They were paying for lost time rather than for reliable operations.

The Hyperion Standard

We didn't just come in to patch a server; we came in to secure their future. We applied our mandatory Three Lenses to rebuild their infrastructure from the ground up:

Stability (Network Resilience): We ripped out the consumer-grade "band-aids" and architected a robust network using centralized management to control their firewalls. We refreshed their aging hardware to eliminate the hardware noise and slowdowns that were killing momentum.
Security (Fortified Layers): We deployed an enterprise-grade Business Continuity & Disaster Recovery (BCDR) solution alongside advanced endpoint protection. Now, backups aren't a "hope and pray" strategy—they are an automated guarantee. We automated their patch policies so security updates happen in the background, not during a shift change.
Operations (Boots on the Ground): Technology fails without oversight. We instituted weekly technical alignment visits. Our team is on-site every week, not just to fix what breaks, but to align their technology with their production goals. We fix the process so the computers don't break.

The "Peace of Mind" Result

In short, we eliminated their downtime.

Zero Unplanned Outages: With Fortinet and Datto securing the network, uptime is now almost 100%.
30% Faster System Speeds: Upgrading the hardware removed slowdowns that had been frustrating the staff.
Proactive vs. Reactive: Now, instead of reporting internet problems, the team is focused on taking new customer orders.

"Issues resolved rapidly — top-notch team!"

The Bottom Line: You can choose cheap IT and risk losing thousands to downtime, or you can invest in Hyperion for reliable operations. We do more than support your technology—we protect your production line.

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