Thank you for contacting us.We’ll get back to you as soon as possible.

We got it.

Hands forming a heart shape with fingers touching; black sleeves.

Managed IT Services Farragut, TN

Stop Paying for "Hope" and Start Expecting Stability for Your Farragut Business

Let’s be honest: If your current IT guy only shows up when something smells like smoke, you aren’t paying for support—you’re paying for a false sense of security. In the high-stakes world of Knoxville businesses, "cheap IT" is often the most expensive invoice you’ll ever pay when ransomware hits or your production line grinds to a halt.


At Hyperion Networks, we don’t just "fix computers." We position ourselves as the Nordstrom of IT—premium, high-touch, and obsessed with your operational efficiency. We serve medium-sized businesses across East Tennessee, from the innovators in Oak Ridge to the manufacturers in Pigeon Forge and Lenoir City.



Get the IT Stability Your Farragut Business Deserves.

If you want peace of mind and a managed services provider who actually delivers, let’s start a conversation. Complete the form below, and our IT Experts will contact you to discuss your business goals so we can provide you with an IT plan that aligns with your business.

This is required
This is required
This is required
Enter an email Use an address with (@) and (.)
This is required
This is required
A damaged pipe with a large crack, spewing smoke.

That didn’t work.

The form wasn’t sent. Please try again.

Why Most IT Strategies Fail Your Business Needs

The "fix-it guy" approach ignores the unique challenges of your IT infrastructure. When your IT systems are managed reactively, you face:

The Hyperion Difference:

  • Invisible Barriers: Hidden security risks and outdated patch management that leave your sensitive data exposed.
  • The "Walmart" Experience: Long response times from a generic help desk that doesn't understand your core business.
  • Predictable Disaster: Unforeseen downtime that eats into billable hours and destroys your peace of mind.



Join other businesses in the Knoxville metropolitan area who trust Hyperion Networks

Recent Knoxville Metro Area Client Case Studies

Case Study: Unifying IT Standards and Visibility for a Multi-Site Youth Lenoir City Non-Profit

February 16, 2026
The “False Sense of Security” vs. Reality Let’s be honest: Managing a multi-site organization in East Tennessee is hard enough without wondering if your satellite offices are ticking time bombs. Most non-profits think they’re covered because “everything seems to be working,” but that is just paying for a false sense of security.  Here is the reality: When your IT isn’t standardized, your remote branches become the weak link in your security and stability chain. One of our partners, a youth development organization with multiple locations, including Lenoir City, found itself in this exact spot. They were growing, but their IT documentation and remote branch visibility were stuck in the past.
Forklift operator in a warehouse, lifting a stack of pallets.

Case Study: Stop Letting IT Disrupt Your Logistics: How We Gave a Powell Firm Their Time Back

December 18, 2025
Stop losing minutes to IT headaches. We helped a Powell logistics team cut support tickets by 65% and automate document flows. Get predictive stability that lets you focus on moving product.
Worker in orange vest examines large industrial machinery in a factory.

Case Study: Unshackling Growth for a Maryville Manufacturer

December 18, 2025
Stop letting legacy IT strangle your production. Hyperion Networks delivers enterprise-grade stability, security, and operations for East TN manufacturers. See how we helped one plant boost production by 30%.
Sparks fly as a worker uses a metal cutting saw on rebar.

Case Study: From "Reboot Routine" to Resilient Uptime for Maryville Manufacturer

December 18, 2025
Stop paying for lost time. We rebuilt a local manufacturer's IT from the ground up, achieving zero unplanned outages and 30% faster speeds. Get enterprise-grade stability that protects your production line.

Our Services

The Hyperion Lenses: A Proactive Approach to IT Operations

We view every technology challenge through three mandatory lenses to ensure your business technology actually helps you grow, not hinders you.

A network rack with patch panels, switches, and bundled network cables.
Process completed gear icon with checkmark.

Stability

(Keep The Lights One)

Your business can’t wait four hours for issue resolution. We use a rigorous proactive monitoring checklist to catch failures before they become catastrophes. Whether it’s network management or cloud solutions, we fix the process so the computers don't break.


People working at computers in a dimly lit office with overhead lights.
Shield with a padlock inside, indicating security.

Security

(Protect Your Reputation)

We don't just "provide cybersecurity"; we deliver a fully-managed, compliance-aligned security stack. From defending against cyber threats to implementing Mobile Device Management (MDM), we secure your IT environment against evolving cybersecurity threats.


Three professionals in suits working on laptops at a desk, looking focused in a dimly lit office.
Clock within a gear, representing time management or efficiency.

Operations

(Streamline for Growth)

Our IT experts act as your VCIO, aligning IT strategies with your 12-month business goals. We implement scalable solutions, such as cloud services and network design, so you can focus on what you do best—running your business



why you need us

Managed IT Services Built for Unique Needs

Every business has unique needs. A manufacturing plant in Oak Ridge has different business needs than a medical practice in Johnson City.


As your managed service provider, we provide:

Checkmark symbol inside a double outlined circle.

Professional Service  that feels like a true partnership,

Checkmark within a double circle.

IT professionals who speak plain English, not “geek speak.”

A checkmark inside of a double-lined circle.

Customer service that respects your time.


Real Authority. Real Results in Farragut.


We’ve been an invaluable partner for East Tennessee businesses since 2013. We don't believe in "fluff"; we believe in execution.



"My company outsourced all of our IT needs to Hyperion five years ago... they constantly assess the integrity and security of our systems. This level of service gives us a high level of assurance." — Kenny M., President, WYKO Tire Technology.




Frequently Asked Questions

Got Questions? We’ve Got Answers

We understand you may have concerns, and we’re here to address them with transparency and expertise.

  • How do your IT costs compare to others?

    I’ll be straight with you: We are not the cheapest option in town. If you’re looking for the "$50-a-seat" guy who only shows up when something breaks, that isn’t us. We refuse to compete in the "race to the bottom" because we know exactly where that finish line is: downtime, data breaches, and frustration.


    We position ourselves as the Nordstrom of IT. You might pay a little more upfront than you would at the "Walmart" providers, but the difference is in the quality, the resilience, and the results.


    We look at your business through three specific lenses, Stability, Security, and Operations. Cheap IT fixes computers; we fix the process so the computers don't break in the first place. Our pricing is predictable, transparent, and designed for business owners who value sleeping at night over saving a few pennies on a risky solution.

  • When I submit a ticket request, how responsive will you be?

    Let’s be honest: downtime costs you money, so waiting around for a "fix-it guy" isn't an option. At Hyperion, we don't just aim for speed; we aim for resolution.


    For standard support tickets, we guarantee a response and active work on your issue within 1 to 4 hours. But the reality is often much faster. Because we invest heavily in automation, many common issues—like a stuck print queue—are detected and fixed by our system in as little as 30 seconds, often before you even realize there was a problem.


    If it’s a critical emergency outside of business hours? We handle those, too. We aren’t the cheapest option in town, but we are the most dependable. When you need us, we’re there.

  • Do you come onsite, or is everything remote?

    Most IT companies treat "onsite" like a last resort; Most IT companies treat "onsite" like a last resort; they only send a truck when something is ccaratastrophically broken they only send someone when something is catastrophically broken. We do the opposite.


    We believe in Technical Alignment. That means our team is in your office regularly, not just to fix broken printers, but to proactively align your technology against our standards for Stability, Security, and Operations.


    We walk your floor, check your physical security, and talk to your staff to catch inefficiencies before they become tickets. Why? Because preventing downtime is always cheaper than fixing it after you’ve lost a day of work.

  • What happens if we have an emergency after hours?

    Here’s the reality: if your network goes down at 2 AM, you don't want a "call center" reading a script. You want an engineer who knows your name and your network.


    Our systems are guarded by 24/7/365 automated monitoring that detects and neutralizes most threats while you sleep. For true emergencies that require a human, our local team is on standby to get you back up and running.


    We don’t staff a cheap, low-level helpdesk just to put a "24/7" badge on our website. We provide high-level engineering support when it matters most. If you need dedicated round-the-clock coverage, we can build that into your partnership, but for most clients, our proactive approach means you sleep soundly without the extra overhead.

  • What if we already have an IT guy?

    We often co-manage IT systems alongside internal staff, handling complex network management and cybersecurity services so they can focus on help desk support.

  • Do you support businesses outside of Maryville?

    Yes. As noted above, we support clients throughout the region, including Lenoir City, Pigeon Forge, Oak Ridge, and Johnson City.